Advice Services

Hi All

Richmond and Wandsworth Councils are looking for examples of other boroughs’ approach to providing generalist and special advice services, typically the types of services provided by a Citizens Advice Bureaux or equivalent, and the level of demand for advice, and would be very grateful if you could share with us any information as follows: 

  1. What is the demand for advice services in your borough, and what are the anticipated trends e.g. is demand increasing?
  2. Do you commission Advice Services and if so, what is the structure of those services and approximate value of those grants/ contracts?
  3. Who delivers these services?  Are they delivered in-house or commissioned from a voluntary or private sector organisation?

If you are able to share any other reports or relevant information that would be very helpful.  My email address is melissa.watson@richmondandwandsworth.gov.uk 

Thanks for your time

Melissa